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Privacy Policy

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Effective Date: [2024-12-02]
Last Updated: [2024-12-02][HANZAH] (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or otherwise interact with us. By using our services, you agree to the terms outlined in this policy.
 

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1. Information We Collect
 

We collect information to provide and improve our services. The types of information we collect include:
 

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1.1 Personal Information
 

Information you provide directly, such as:

  • Name, email address, phone number, and mailing address.

  • Payment details (e.g., credit card information) for processing transactions.

  • Account credentials (username and password).

     

1.2 Non-Personal Information
 

Information collected automatically when you use our website, such as:

  • IP address, browser type, and operating system.

  • Pages visited, time spent on the site, and other usage data.

  • Device identifiers and analytics data.

     

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver targeted advertisements. See our Cookie Policy for more details.

 



2. How We Use Your Information
 

We use your information to:

  1. Process and fulfill orders.

  2. Provide customer support.

  3. Improve our website, products, and services.

  4. Send updates, promotions, and marketing communications (you can opt out at any time).

  5. Ensure the security of our website and prevent fraud.

  6. Comply with legal obligations or enforce our terms of use.

     



3. Sharing Your Information
 

We respect your privacy and will not sell your personal information. However, we may share your information with:

 

3.1 Service Providers

Trusted third parties that assist us in delivering our services, such as:

  • Payment processors.

  • Shipping and delivery partners.

  • IT and analytics service providers.

     

3.2 Legal Obligations
 

When required by law or in response to valid legal processes, we may disclose your information.
 

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3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

 



4. Your Rights
 

You have the following rights regarding your personal data:



4.1 Access and Correction
 

  • Request access to the information we hold about you.

  • Correct inaccurate or incomplete data.

     

4.2 Data Portability
 

Receive your personal data in a structured, commonly used format.

 

4.3 Deletion


Request the deletion of your personal data, subject to legal obligations.

 

4.4 Restriction and Objection
 

  • Restrict processing of your data in certain circumstances.

  • Object to processing based on legitimate interests or for marketing purposes.

To exercise these rights, contact us at [support@hanzah.com].

 



5. Data Security


We implement robust security measures to protect your data, including:

  • Encryption of sensitive data.

  • Firewalls and access controls.

  • Regular security audits and monitoring.

However, no system is entirely secure, and we cannot guarantee the absolute security of your information.

 



6. Data Retention
 

We retain your personal data for as long as necessary to:

  • Fulfill the purposes outlined in this policy.

  • Comply with legal obligations.

  • Resolve disputes and enforce our agreements.

When no longer needed, your data will be securely deleted or anonymized.

 



7. International Data Transfers
If you access our services from outside [Your Country], your information may be transferred to, stored, and processed in a different country. We ensure appropriate safeguards are in place for international data transfers.

 



8. Children’s Privacy


Our services are not intended for individuals under the age of 18/20, [depending on applicable law]. We do not knowingly collect personal data from children.​​
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9. Updates to This Privacy Policy


We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective
date.

 



If you have questions or concerns about this Privacy Policy, please contact us at:

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